Delivery

 

We offer FREE DELIVERY throughout MAINLAND UK across every item on the store with NO MINIMUM SPEND!

In the majority of cases orders placed before 12pm Monday-Friday will be shipped on the *SAME DAY and delivery will be made within 3 working days. In the majority of instances delivery will be made using FedEx however on occasion we may also use Royal Mail, Parcelforce or DPD.

*DOG DOZA & GB PETBEDS - These beds are handmade to order. We aim to deliver within 3-5 working days via ParcelForce 48hr, however during busier periods such as Bank Holidays or Christmas this could be longer.

Express Services

If you need your item quickly, we offer a Express shipping service which you can select when checking out. This is £7.99 and delivery is approximately 1-2 working days from the time of receiving your order.

Highlands, Islands & Northern Ireland

For some postcodes we charge an additional delivery fee.  These details are below.  This will not be calculated at the point of checkout and you will be contacted after the order has been placed for additional payment.  Alternatively please contact us for a quote prior to purchase.  These postcodes are also not covered by our Free UK Delivery Service.

  • Isle of Man
  • Isle of Wight
  • Isle of Scilly
  • Northern Ireland
  • Channel Islands & Scottish Highlands and Islands

These deliveries can take and additional 72 hours and incur an additional charge on top of the delivery charges detailed above.  These additional Charges are:

£7.50 - PO30-41

£10 - AB31-38, AB41-45, AB51-56, FK19-21, IV, KW1-14, PA20-38, PA63-75, PH1, PH5-10, PH15-26, PH30-40, PH49-50

£15 - BT, IM, TR

£25 - HS, IV55-56, KA27-28, KW15-17, PA41-49, Pa60-62, PA76-78, PH41-44, ZE

£45 - GY, JE

 

 

Returns

If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll refund it (exclusions apply, see below). You are responsible and bear all costs associated with returning the item(s) to us.

Unless faulty, this should be within 30 days of receiving your order. By original condition, we mean that you have kept the packaging, all labels are still attached and that the item is unused, undamaged, free from pet hair and free from pet odour.

If you need to return an item or need more information on our Returns Policy, click here to view.

Have a question?

If you have any questions regarding our Returns Policy, we are available via webchat or email contact@percyspetproducts.co.uk